Terms & Conditions

Welcome to KhajurCraft. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

KhajurCraft offers dates and dry fruits through its online store. We reserve the right to update our products, website content, prices and policies whenever necessary.

2. Product Information

We make every effort to display accurate product descriptions, images, weights, prices and availability. Natural food products may vary slightly in appearance, size, colour and texture.

3. Pricing and Availability

All prices are displayed in Indian Rupees (INR). Product prices and availability may change without prior notice. Orders are subject to stock availability.

4. Order Placement and Confirmation

By placing an order, you confirm that all information provided during checkout is accurate and complete. Our team may contact you to verify your order before processing it. An order is considered confirmed once it has been accepted by KhajurCraft.

5. Payments

We accept the payment methods displayed during checkout, including applicable online payment options and Cash on Delivery where available. Online payments are processed through authorised payment service providers.

6. Shipping and Delivery

Orders are generally packed within 1–2 working days and usually delivered within 3–7 working days after dispatch. Delivery timelines may vary depending on the destination and courier operations. Applicable delivery charges are displayed at checkout.

7. Cancellation, Returns and Refunds

Order cancellations, returns and refunds are governed by our separate Cancellation Policy and Returns & Refund Policy published on this website.

8. Customer Responsibilities

Customers are responsible for providing accurate contact, billing and delivery information. KhajurCraft cannot be held responsible for delivery issues caused by incorrect or incomplete information provided during checkout.

9. Privacy

Customer information is handled according to our Privacy Policy. We do not sell customers' personal information.

10. Changes to These Terms

KhajurCraft reserves the right to modify these Terms & Conditions when necessary. Updated terms will be published on this page.

11. Contact Information

For questions regarding these terms, orders or our services, please contact us through the contact details provided on our website.

KhajurCraft – Naturally Sweet. Rooted in Tradition. Made to Be Shared.